Welcome to Fellow Bikes, your one-stop shop for high-quality bicycle accessories. We stand behind the quality of our products and are committed to providing our customers with the best possible shopping experience. In this section, we would like to provide you with important information regarding our warranty and returns policies.

Warranty:

We offer a brand warranty on all of our products, which covers any manufacturing defects that may occur. If you experience any issues with your product, please contact our customer service team at info@fellowbikes.com within the warranty period. We will be happy to assist you in getting the issue resolved as quickly as possible. Please note that our warranty only covers manufacturing defects, and not damage caused by normal wear and tear or misuse of the product.

Returns:

If for any reason you are not satisfied with your purchase, you may return the product to us within 15 days of the original purchase date. To initiate a return, please contact our customer service team at info@fellowbikes.com, and we will provide you with instructions on how to return the product. Please note that you will be responsible for shipping the product back to us, and for any associated shipping costs. Additionally, the product must be in its original condition and packaging, and cannot have any signs of use. Once we receive the product and verify that it meets our return policy, we will issue a refund to the original payment method used to make the purchase.

We hope that this information has been helpful in explaining our warranty and returns policies. If you have any further questions or concerns, please do not hesitate to contact our customer service team. We are always happy to help and are committed to providing our customers with the best possible shopping experience. Thank you for choosing Fellow Bikes as your go-to source for high-quality bicycle accessories.