Privacy Policy for Fellow Bikes
At Fellow Bikes, we are committed to protecting your privacy and keeping your personal information safe. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
Information We Collect
We may collect personal information from you when you visit our website, make a purchase, or interact with our services. This information may include:
- Your name, email address, postal address, and phone number
- Payment information, such as credit card numbers and billing addresses
- Information about your bike, such as make and model, for the purpose of recommending appropriate accessories
We may also collect information about your use of our website and services, such as your IP address, browser type, device type, and operating system.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and our products and services
- Personalize your experience on our website
- Improve our products and services
- Detect and prevent fraud
- Comply with legal obligations
We may also use your information to send you marketing communications, such as newsletters and promotional offers, if you have opted-in to receive them. You can unsubscribe from these communications at any time.
How We Protect Your Information
We use a variety of security measures to protect your personal information, including encryption, firewalls, and secure servers. We also restrict access to your information to authorized personnel only.
However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. We cannot guarantee the security of your information, and you transmit your information to us at your own risk.
Disclosure of Your Information
We may share your information with third-party service providers who help us with our business operations, such as payment processors and shipping companies. We may also share your information with law enforcement agencies, government bodies, or other third parties if we are required to do so by law.
Your Choices
You can choose not to provide us with certain information, but this may limit your ability to use some of our services.
You can also opt-out of receiving marketing communications from us by following the unsubscribe instructions in the communication or by contacting us directly.
You can update or correct your personal information by logging into your account on our website or by contacting us directly.
Changes to This Policy
We may update this Privacy Policy from time to time by posting a new version on our website. You should check this page regularly to stay informed of any changes.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at info@fellowbikes.com.