Fellow Bikes is a bicycle accessory store that provides a wide range of products for your bicycle. We are located in Portugal and we ship our products for different countries in the European Union.

We don't have any physical store and we are focus on deliver the best quality products through our online store.

We offer Accessories for Bicycles with high quality materials and standards to ensure the safety of our clients. We work with multiple brands, worldwide, that meet the quality standards we look for our store products.

We offer two options for payment that can give multiple solutions for the end user: Stripe (a credit and debit card app for online payments) and Paypal. These options are fully secure for the end user to proceed with his payment securly.

The time for delivery will depend on the client's address and the client's country. Also, the time could be more than expected if some issue appear during the shippment. Those problems are out of our domain and we will help our clients the best way possible in order to solve issues that may appear.

After the payment is done successfully, we will take care of your order. After shipped, we will fill the order tracking link that will show up on the order page, that can be accessed from your profile page.

We offer a 15-day return policy for most products, if those products have defect of production or they don't suit the client as intended. If you are not satisfied with your purchase, please contact us for a return authorization and to receive more instructions.

The client is the one responsible for the shipping costs if indeed the return would go foward. In that case the product should not show signs of wear or damage by use, otherwise, the return will not accepted.

Yes, you can always contact us through our website or via email - info@fellowbikes.com. We are always happy to answer any questions you may have.