Welcome to Fellow Bikes! We are a webstore that offers a variety of bicycle accessories, located in Portugal and complying with the European Union rules for e-commerce. Before using our services, please read these terms and conditions carefully. By using our services, you agree to be bound by these terms and conditions.

1. Use of Services

   Our services are available for individuals who are at least 18 years old or are accessing the services under the supervision of a parent or legal guardian. By using our services, you warrant that you are of legal age to enter into binding contracts.

2. Product Information

   We strive to provide accurate and up-to-date information about our products, including prices, descriptions, and images. However, we do not guarantee that all information is accurate, complete, or error-free. We reserve the right to modify or update any information at any time without prior notice.

3. Orders and Payments

   To place an order, you must provide accurate and complete information about yourself and the order. Once you have placed an order, you will receive an order confirmation email from us. Your payment will be processed using payment methods such as Stripe and Paypal. We reserve the right to cancel any order for any reason, including but not limited to payment fraud, unauthorized access, or incorrect pricing.

4. Shipping and Delivery

   We will ship your order to the address you provide during checkout. Please ensure that the address is correct and complete. We are not responsible for any delays or damages caused by shipping carriers or customs inspections. You are responsible for all taxes, customs fees, and import duties related to your order.

5. Return Policy

   If you are not satisfied with your purchase, you may return it to us within 15 days of delivery for a refund or exchange, subject to the following conditions:
   • The item must be unused, in its original packaging, and in the same condition as when you received it.
   • You are responsible for the return shipping costs.
   • We reserve the right to refuse any returns that do not comply with these conditions.
   • Warranty and Liability
   • We do not provide any warranty for the products we sell, and we are not responsible for any injuries, damages, or losses caused by the products or shipping. Any warranty or guarantee provided by the manufacturer of the product is between you and the manufacturer. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

6. Intellectual Property

   All content on our website, including text, images, logos, and trademarks, is the property of Fellow Bikes or its respective owners. You may not use any content for any commercial purpose without our prior written consent.

7. Privacy Policy

   Please refer to our Privacy Policy for information about how we collect, use, and protect your personal information.

8. Governing Law and Jurisdiction

   These terms and conditions are governed by and construed in accordance with the laws of Portugal. Any dispute arising from or related to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Portugal.

9. Modifications

   We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of our services after any modifications indicate your acceptance of the modified terms and conditions.